Photo credit: mrdorkesq

By David M. Sykes, Vice Chair, The Quiet Coalition

When Harvard Business Review (HBR) speaks, people listen, including those who sit in executive suites. A series of articles published in HBR about noise and distractions in open plan offices may be changing some minds. Reductions in productivity attributed to noise and distraction related to open plan designs may finally be getting the attention of corporate leaders.

Over the past several decades, open-plan offices became fashionable. If you didn’t like them, you’d be bucking a trend. Why did this type of office design become a hot topic in the executive suite? Three trends collided:

  1. “Sick-building-syndrome” became a serious, costly issue blamed on chemicals in carpets and paints, inoperable windows, and poor air circulation;
  2. Corporate leaders decided they had too much overhead (hint: expensive trophy headquarters and high end real estate); and
  3. The U.S. Department of Energy established a huge initiative to increase energy efficiency and cut costs.

Suddenly walls, carpets, fancy wood furniture, cubicles and even lightbulbs were dumped. Windows were re-opened. Dramatically branded front offices concealed cavernous, cacophonous, factory-like back offices — flooded with daylight and high levels of ambient noise. The related noise and distractions have been a growing source of complaints from workers ever since.

We wrote about this on February 16 after spending a decade working on the problem with the U.S. General Services Administration and several large corporations. And now HBR keeps writing about noise and open plan offices. So is it possible we may soon see a trend towards office designs that accommodate worker comfort, safety and, even, employee productivity? We believe it may be.

If you are working in an open-space plan or are a senior level executive concerned with employee productivity, this ongoing HBR series could help YOU. This subject has also attracted mainstream media, so maybe the boss is already listening?

 

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